ELDIM protects the privacy and personal data of its customers (and/or their employees), service providers (and/or their employees), partners (and/or their employees) as well as the privacy and personal data of applicants, prospects, website and building visitors and, as the case may be, third parties, in compliance with applicable laws including the Regulation (EU) 2016/679 of the European parliament and of the council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation, hereinafter referred as the “GDPR”).
This general Privacy Notice is designed to inform each of you about the personal data which We collect, on which legal grounds and how We will handle personal data You provide Us with and personal data that We learn about You from Your visit to the Website, from partners or from Our customers. Your use of the Website implies Your acknowledgment of this Privacy Notice.
Legal grounds for processing
We process Your personal data on the basis of:
Your specific consent. Whenever the processing of Your Personal Data is based on Your consent, You have the right to withdraw such consent at any time, without affecting the lawfulness of such processing before the withdrawal of consent
A contract to which You are party or in order to take steps to entering into such contract
A legal obligation to which We are subject
The performance of a task carried out in the public interest
Legitimate interests pursued by Us or a third party.
Policy key definitions:
"I", "our", "us", or "we" refer to the business, [ELDIM S.A.].
"you", "the user" refer to the person(s) using this website.
GDPR means General Data Protection Regulation.
DPO means for Data Protection officer
Cookies mean small files stored on a users computer or device.
Processing of your personal data
Under the GDPR we control and / or process any personal information about you electronically using the following lawful bases.
Personal Data collected and how it is used (purpose)
1 - We may use the following categories of Personal Data collected directly from You on the basis of Your explicit consent:
To allow You to contact Us via Our contact and complaint forms, We may collect and process Personal Data such as Your title, area, profile, first name, last name, company, country, telephone number, email address, the content of Your message, the content of Your complaint. The information marked with the “*” symbol must be provided in order to enable Us to fulfill the processing purposes.
To process Your employment applications You submit Us spontaneously or in answer to Our employment offers, We may collect and process Personal Data such as identification data (contact details), personal characteristics, education and training, profession and job, national identification number, a copy of the criminal records.
2 - We may use on the basis of Your explicit consent, Personal Data collected indirectly from You through the Website’s cookies. For more information on cookies please see below.
3 - We may use the following categories of Personal Data for compliance with a legal obligation to which We are subject and/or within the framework of the performance of a task carried out in the public interest:
For relationship management and networking purposes, We may collect and process Personal Data such as identification data (first name, last name, address, telephone number), personal characteristics (age, nationality, gender), profession and job (place of work), household composition (number of children), financial data (insurance products), free content (free text field), national identification number.
For proper performing and for the security of Our IT components (including with the use of IT monitoring, debugging and testing of software), We may collect and process Personal Data such as identification data, electronic identification data, personal characteristics (age, sex, marital status), education and training, profession and job, financial data, electronic communication data, geolocation.
To ensure the security of Our premises and visitors under Our responsibility (with the help of access control and/or surveillance cameras), We may collect and process Personal Data such as identification data (first name and last name), profession and job (name of the employer), number of the access badge, ID card and driving license, geolocation (doors opening and date/time of opening), image recording.
In case We launch paper-based marketing campaigns, mailings or newsletters, We may collect and process Personal Data such as identification data, personal characteristics, profession and job (company name, employer).
For the purpose of sending year-end gifts, We may collect and process Personal Data such as identification data (first name, last name, address), types of gift.
To be able to address requests from non-contracting parties (including the right to a defence in court), We may collect and process Personal Data such as identification data, personal characteristics, household composition, financial data, investigations or lawsuits.
We consider that Your interests or fundamental rights and freedoms which require protection of personal data do not override Our legitimate interests to process the Personal Data since such Personal Data are either processed to serve Your direct or indirect interests or are secured in such a way (via anonymization, pseudonymization or encryption) that no detrimental impact on You can reasonably be expected from such processing.
We will only use Personal Data relating to criminal convictions and offences for all the above described purposes when We are authorized to conduct such processing under EU legislation or applicable Member State law.
We may combine the Personal Data You submit with other data We have obtained about You for the same purposes from other sources, including if You have provided Your information to Us in other places or through another medium.
We may not use Your Personal Data for new purposes which are as yet unforeseen in this Privacy Notice except on the basis of an applicable statutory permission or Your valid consent. In any event, prior to using Personal Data for other purposes, We will inform You about such change to this Privacy Notice and in case of consent-based activities, We will offer You the chance to decline participation in these changes.
Cookies are small text files that are placed on Your computer or other device by websites that You visit. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the websites.
General information about the cookies used
We may also install and use certain technically required cookies or session cookies to improve Your user experience which therefore do not require Your prior consent.
Additional information about specific cookies
The information generated by the cookie about the usage of the Website by the user, including the user’s IP-address, will be transferred to a server in the US for storage reasons. You hereby acknowledge and to the extent necessary consent to the transfer of such data to the US.
How to prevent cookies to be set
You may prevent cookies to be set by adjusting Your browser accordingly. Indeed, most web browsers allow some control of most cookies through the browser settings. To find out more about how to prevent cookies to be set, visit http://www.allaboutcookies.org.
However, in such case, certain features of the Website may not work properly and some functionalities of the Website might no longer be available to You.
How to delete/deactivate cookies
Safari on IOS:
You can specifically prevent Google’s collection and use of data (cookies and IP address) for any website You visit by downloading and installing the browser plug-in available at
We will retain Your Personal Data only as long as necessary for the fulfillment of the purposes described above or as required by applicable data retention laws and statutory limitation periods for claims.
Security and confidentiality
We have implemented technical and organisational measures in accordance with standard industry practices to ensure an appropriate level of security of the Personal Data processed. Nevertheless, security requires efforts from all actors involved. We thus encourage You to contribute to these efforts by taking appropriate security measures Yourself, including using strong passwords and keeping all user names and passwords (if any) confidential.
Children on the Website
This Website is not intended for or directed to children under 16. We do not knowingly collect any information from such individuals. Parents, if You believe Your child has provided Us with Personal Data, please contact Our data protection officer by using the contact details mentioned below.
At any time, You may exercise Your right to request access to, or rectification of, and as the case may be, erasure of any Personal Data relating to You or to object to processing, or restriction of processing, as well as Your right to data portability in compliance with applicable data protection law by sending a signed request form with a copy of Your ID card or other proof of identity to the attention of the concerned data controller by email or in writing by using the following address:
ELDIM, DPO, 1185 rue d'Epron 14200 Hérouville Saint Clair
When applicable, You have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent made prior to such withdrawal.
As a data subject, You have a right to lodge a complaint with a supervisory authority (in particular in the Member State of the European Union of Your usual place of residence, Your place of work or the place where the violation occurred) if You consider that the processing of Personal Data relating to You infringes the applicable legislation relating to data protection.
Data protection officer
ELDIM has designated a data protection officer whose contact details are the following:
ELDIM, DPO, 1185 rue d'Epron 14200 Hérouville Saint Clair
You may contact Our data protection officers with regard to all issues related to processing of Your Personal Data and to the exercise of Your rights under the applicable national and European legislation relating to data protection.
Effective date and changes
This Privacy Notice was created on and has been in effect since the 24th of May 2018.
We reserve the right, at Our complete discretion, to change, modify, add, or remove portions of this Privacy Notice at any time. You should check back periodically at this page to read the most recent version of this Privacy Notice as Your continued use of this Website following the posting of changes to these terms will mean You acknowledge these changes.
Thank you for visiting this Website.